Personal Care39-6012.00Specialization

Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

$37,150

Median Pay

Less than 6 months

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Personal Care Professionals

Career Overview Video

AI Impact Assessment

AI Resilience Score

Score 3/6: balanced factors means AI will assist but humans remain essential

🟡AI-Augmented

How we calculated this:

AI Exposure

Medium+1

47% of tasks can be accelerated by AI

Job Growth

Stable+1

+2% projected (2024-2034)

Human Advantage

Moderate+1

EPOCH score: 15/25

Total Score3/6

Methodology: v2.0 - GPTs are GPTs / BLS / EPOCH Additive ScoringUpdated: 2026-01-09

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Key Responsibilities

Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
Provide directions to guests.
Order flowers for guests.
Make travel arrangements for sightseeing or other tours.
Pick up and deliver items or run errands for guests.
Plan special events, parties, or meetings, which may include booking musicians or celebrities.
Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
Arrange childcare services for guests.
Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.

Education & Training

Typical Entry Education

High school diploma or equivalent

Time to Job Ready

0-1 years

Based on Job Zone 2. For formal education duration only, see education_duration.

Technology Skills

Property management systemsMicrosoft OfficeReservation systemsCRM softwareCommunication tools

Key Abilities

Oral ComprehensionOral ExpressionSpeech RecognitionSpeech ClarityProblem SensitivityDeductive ReasoningInformation OrderingWritten ComprehensionWritten ExpressionFluency of Ideas

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Compensation Details

$29,510

10th Percentile

$37,150

Median

$57,270

90th Percentile

Based on 41,020 employed workers

Also Known As

Activities ConciergeChef ConciergeClub ConciergeConciergeConcierge Security OfficerConference ConciergeEvent ConciergeFront Desk AgentFront Desk ConciergeGuest Service Agent

Data from O*NET 30.1 and BLS Occupational Employment Statistics

O*NET Code: 39-6012.00