🇺🇸American Dream Jobs
Office & Admin43-4061.00Specialization

Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

$50,270
Median Pay
Less than 6 months
Training
🔴
High Disruption Risk
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View Information & Record Clerks

This is a specialization of

Information & Record Clerks

AI Impact Assessment

AI Resilience Score

Score 1/6: high AI task exposure, limited human advantage creates significant risk from AI disruption

🔴High Disruption Risk

How we calculated this:

AI Exposure
High+0

68% of tasks can be accelerated by AI

Job Growth
Stable+1

+1% projected (2024-2034)

Human Advantage
Weak+0

EPOCH score: 8/25

Total Score1/6
Methodology: v2.0 - GPTs are GPTs / BLS / EPOCH Additive ScoringUpdated: 2026-01-09
View full methodology →

Key Responsibilities

  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Check with employers or other references to verify answers and obtain further information.
  • Answer applicants' questions about benefits and claim procedures.

Education & Training

Typical Entry Education

High school diploma or equivalent

Time to Job Ready

1-3 years

Based on Job Zone 3. For formal education duration only, see education_duration.

Technology Skills

Case management softwareMicrosoft OfficeDatabase systemsEligibility verification systemsDocument management

Key Abilities

Oral ExpressionOral ComprehensionWritten ComprehensionWritten ExpressionSpeech ClaritySpeech RecognitionDeductive ReasoningInductive ReasoningProblem SensitivityInformation Ordering

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Compensation Details

$36,720
10th Percentile
$50,270
Median
$68,180
90th Percentile

Based on 150,190 employed workers

Also Known As

Authorization SpecialistBenefits Program Tech (Benefits Program Technician)Business and Employment SpecialistBusiness Employment SpecialistCase CoordinatorCase ManagerCase Technician (Case Tech)Cash Application ClerkClient Services Rep (Client Services Representative)Contact Agent

Data from O*NET 30.1 and BLS Occupational Employment Statistics

O*NET Code: 43-4061.00