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Sales41-1012.00Specialization

First-Line Supervisors of Non-Retail Sales Workers

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

$84,570
Median Pay
4-6 years
Training
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In Transition
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This is a specialization of

Sales Supervisors

Career Overview Video

AI Impact Assessment

AI Resilience Score

Score 2/6: high AI task exposure indicates this career is being transformed by AI

🟠In Transition

How we calculated this:

AI Exposure
High+0

54% of tasks can be accelerated by AI

Job Growth
Stable+1

0% projected (2024-2034)

Human Advantage
Moderate+1

EPOCH score: 16/25

Total Score2/6
Methodology: v2.0 - GPTs are GPTs / BLS / EPOCH Additive ScoringUpdated: 2026-01-09
View full methodology →

Key Responsibilities

  • Monitor sales staff performance to ensure that goals are met.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Keep records pertaining to purchases, sales, and requisitions.
  • Hire, train, and evaluate personnel.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.

Education & Training

Typical Entry Education

Bachelor's degree

Time to Job Ready

4-6 years

Based on Job Zone 4. For formal education duration only, see education_duration.

Technology Skills

Budgeting softwareCisco WebexCustomer information databasesDelphi DiscoveryDelphi TechnologyElectronic data interchange EDI softwareFinancial accounting softwareFlow chart softwareFuze cloud communications and collaboration softwareGraphics creation softwareMicrosoft AccessMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft Outlook

Key Abilities

Oral ComprehensionOral ExpressionSpeech RecognitionSpeech ClarityWritten ComprehensionDeductive ReasoningInductive ReasoningInformation OrderingNear VisionWritten Expression

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Compensation Details

$48,640
10th Percentile
$84,570
Median
$164,420
90th Percentile

Based on 227,150 employed workers

Also Known As

Advertising Material Distributors SupervisorBlood Donor Recruiter SupervisorBowling Desk Clerk SupervisorBulk Plant SupervisorCirculation Crew LeaderClient Service SupervisorCustomer Service Department SupervisorCustomer Service SupervisorDesk Clerks SupervisorDriver Sales Supervisor

Data from O*NET 30.1 and BLS Occupational Employment Statistics

O*NET Code: 41-1012.00