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Personal Care39-1022.00Specialization

First-Line Supervisors of Personal Service Workers

Supervise and coordinate activities of personal service workers.

$46,690
Median Pay
2 to 4 years
Training
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AI-Augmented
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This is a specialization of

Personal Care Supervisors

Career Overview Video

AI Impact Assessment

AI Resilience Score

Score 4/6: growing job demand means AI will assist but humans remain essential

🟡AI-Augmented

How we calculated this:

AI Exposure
Medium+1

41% of tasks can be accelerated by AI

Job Growth
Growing+2

+7% projected (2024-2034)

Human Advantage
Moderate+1

EPOCH score: 17/25

Total Score4/6
Methodology: v2.0 - GPTs are GPTs / BLS / EPOCH Additive ScoringUpdated: 2026-01-09
View full methodology →

Key Responsibilities

  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Recruit and hire staff members.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Investigate employee complaints and resolve problems following management rules and regulations.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Direct or coordinate the activities of workers, such as hotel staff or hair stylists.

Education & Training

Typical Entry Education

Associate's degree

Time to Job Ready

1-3 years

Based on Job Zone 3. For formal education duration only, see education_duration.

Technology Skills

Inventory management systemsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordPoint of sale POS softwareTimekeeping softwareWeb browser softwareWork scheduling software

Key Abilities

Oral ComprehensionOral ExpressionProblem SensitivityWritten ComprehensionSpeech RecognitionSpeech ClarityDeductive ReasoningWritten ExpressionNear VisionInductive Reasoning

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Compensation Details

$31,330
10th Percentile
$46,690
Median
$72,000
90th Percentile

Based on 106,440 employed workers

Also Known As

Adult Family Home Program ManagerAnimal Trainer SupervisorAquatics SupervisorBar and Restaurant ManagerBarber Shop ManagerBeauty Shop ManagerBell CaptainBellhop Service CaptainCare GuideChild Care Worker Supervisor

Data from O*NET 30.1 and BLS Occupational Employment Statistics

O*NET Code: 39-1022.00