General and Operations Managers
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
This is a specialization of
Chief Executives & General ManagersCareer Overview Video
AI Impact Assessment
AI Resilience Score
Score 4/6: strong human advantage means AI will assist but humans remain essential
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48% of tasks can be accelerated by AI
+4% projected (2024-2034)
EPOCH score: 20/25
Key Responsibilities
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.
- Perform personnel functions, such as selection, training, or evaluation.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Education & Training
Typical Entry Education
High school diploma or equivalent
Time to Job Ready
4-6 years
Based on Job Zone 4. For formal education duration only, see education_duration.
Technology Skills
Key Abilities
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Find jobs and training programs for general and operations managers- Median salary: $101K/year
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Compensation Details
Based on 3,507,810 employed workers
Also Known As
Data from O*NET 30.1 and BLS Occupational Employment Statistics
O*NET Code: 11-1021.00