Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
This is a specialization of
Other Food Service WorkersCareer Overview Video
AI Impact Assessment
AI Resilience Score
Score 3/6: low AI task exposure, declining job demand means AI will assist but humans remain essential
How we calculated this:
23% of tasks can be accelerated by AI
-2% projected (2024-2034)
EPOCH score: 12/25
Key Responsibilities
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Answer telephone calls and respond to inquiries or transfer calls.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
- Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
Education & Training
Typical Entry Education
Less than high school
Time to Job Ready
0-0.5 years
Based on Job Zone 1. For formal education duration only, see education_duration.
Technology Skills
Key Abilities
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Compensation Details
Based on 425,020 employed workers
Also Known As
Data from O*NET 30.1 and BLS Occupational Employment Statistics
O*NET Code: 35-9031.00