Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
This is a specialization of
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AI Impact Assessment
AI Resilience Score
Score 0/6: high AI task exposure, declining job demand, limited human advantage creates significant risk from AI disruption
How we calculated this:
83% of tasks can be accelerated by AI
-4% projected (2024-2034)
EPOCH score: 7/25
Key Responsibilities
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Process and record new insurance policies and claims.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Correspond with insured or agent to obtain information or to inform them of account status or changes.
Education & Training
Typical Entry Education
High school diploma or equivalent
Time to Job Ready
0-1 years
Based on Job Zone 2. For formal education duration only, see education_duration.
Technology Skills
Key Abilities
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Find jobs and training programs for insurance claims and policy processing clerks- Median salary: $47K/year
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Compensation Details
Based on 241,650 employed workers
Also Known As
Data from O*NET 30.1 and BLS Occupational Employment Statistics
O*NET Code: 43-9041.00