Office & Admin43-6013.00Specialization

Medical Secretaries and Administrative Assistants

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

$40,640
Median Pay
Less than 6 months
Training
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High Disruption Risk

This is a specialization of

Secretaries & Administrative Assistants

Career Overview Video

AI Impact Assessment

AI Resilience Score

Score 1/6: high AI task exposure, limited human advantage creates significant risk from AI disruption

πŸ”΄High Disruption Risk

How we calculated this:

AI Exposure
High+0

67% of tasks can be accelerated by AI

Job Growth
Stable+1

+4% projected (2024-2034)

Human Advantage
Weak+0

EPOCH score: 7/25

Total Score1/6
Methodology: v2.0 - GPTs are GPTs / BLS / EPOCH Additive ScoringUpdated: 2026-01-09

Key Responsibilities

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Education & Training

Typical Entry Education

High school diploma or equivalent

Time to Job Ready

0-1 years

Based on Job Zone 2. For formal education duration only, see education_duration.

Technology Skills

EHR/EMR systemsMicrosoft OfficeMedical scheduling softwareMedical billing/codingInsurance verificationPatient portal systems

Key Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionSpeech RecognitionSpeech ClarityNear VisionWritten ExpressionDeductive ReasoningInductive ReasoningInformation Ordering

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Compensation Details

$31,900
10th Percentile
$40,640
Median
$58,340
90th Percentile

Based on 749,500 employed workers

Also Known As

Administrative Support SpecialistAppointment SchedulerCertified Medical Administrative Assistant (CMMA)Client Service CoordinatorClinic Office AssistantDental Front Desk ReceptionistDental Office ReceptionistDental ReceptionistDental SecretaryFront Desk Agent

Data from O*NET 30.1 and BLS Occupational Employment Statistics

O*NET Code: 43-6013.00