Office Clerks, General
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
This is a specialization of
Other Office Support WorkersCareer Overview Video
AI Impact Assessment
AI Resilience Score
Score 0/6: high AI task exposure, declining job demand, limited human advantage creates significant risk from AI disruption
How we calculated this:
58% of tasks can be accelerated by AI
-7% projected (2024-2034)
EPOCH score: 7/25
Key Responsibilities
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Review files, records, and other documents to obtain information to respond to requests.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Education & Training
Typical Entry Education
High school diploma or equivalent
Time to Job Ready
0-1 years
Based on Job Zone 2. For formal education duration only, see education_duration.
Technology Skills
Key Abilities
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Find jobs and training programs for office clerks, general- Median salary: $40K/year
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Compensation Details
Based on 2,496,370 employed workers
Also Known As
Data from O*NET 30.1 and BLS Occupational Employment Statistics
O*NET Code: 43-9061.00