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Office & Admin43-4151.00Specialization

Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

$41,600
Median Pay
Less than 6 months
Training
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High Disruption Risk
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This is a specialization of

Office Admin Clerks

Career Overview Video

AI Impact Assessment

AI Resilience Score

Score 0/6: high AI task exposure, declining job demand, limited human advantage creates significant risk from AI disruption

🔴High Disruption Risk

How we calculated this:

AI Exposure
High+0

71% of tasks can be accelerated by AI

Job Growth
Declining+0

-17% projected (2024-2034)

Human Advantage
Weak+0

EPOCH score: 7/25

Total Score0/6
Methodology: v2.0 - GPTs are GPTs / BLS / EPOCH Additive ScoringUpdated: 2026-01-09
View full methodology →

Key Responsibilities

  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.
  • Inspect outgoing work for compliance with customers' specifications.
  • Receive and respond to customer complaints.
  • Check inventory records to determine availability of requested merchandise.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Compute total charges for merchandise or services and shipping charges.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • File copies of orders received, or post orders on records.

Education & Training

Typical Entry Education

High school diploma or equivalent

Time to Job Ready

0-1 years

Based on Job Zone 2. For formal education duration only, see education_duration.

Technology Skills

Order management systemsMicrosoft OfficeERP softwareInventory trackingCustomer service tools

Key Abilities

Oral ComprehensionOral ExpressionNear VisionSpeech RecognitionSpeech ClarityWritten ComprehensionProblem SensitivityWritten ExpressionInformation OrderingDeductive Reasoning

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Find jobs and training programs for order clerks- Median salary: $42K/year

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Compensation Details

$30,730
10th Percentile
$41,600
Median
$59,560
90th Percentile

Based on 91,830 employed workers

Also Known As

Ad Taker (Advertising Taker)Advertising Clerk (Ad Clerk)Advertising Space Clerk (Ad Space Clerk)Back Order ClerkBlood Bank Credit ClerkBlood Bank Order Control ClerkCatalogue ClerkClassified Ad Clerk (Classified Advertisement Clerk)Classified Ad Taker (Classified Advertisement Taker)Clerical Order Filler

Data from O*NET 30.1 and BLS Occupational Employment Statistics

O*NET Code: 43-4151.00