Office Admin Clerks
Office administrative clerks perform essential support functions across various industries by collecting information, processing applications, maintaining records, and assisting customers with inquiries and transactions. These professionals work in diverse settings including libraries, financial institutions, human resources departments, and customer service centers, where they handle tasks ranging from conducting interviews and managing reservations to organizing files and providing information to the public. Their role typically involves detailed data entry, verification processes, and direct interaction with clients or patrons to ensure smooth daily operations.
π¬Career Video
π€AI Resilience Assessment
AI Resilience Score
Score 0/6: high AI task exposure, declining job demand, limited human advantage creates significant risk from AI disruption
How we calculated this:
53% of tasks can be accelerated by AI
-7% projected (2024-2034)
EPOCH score: 7/25
πKey Responsibilities
- β’Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- β’Identify and report problems in obtaining valid data.
- β’Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- β’Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- β’Review data obtained from interview for completeness and accuracy.
- β’Compile, record, and code results or data from interview or survey, using computer or specified form.
- β’Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- β’Assist individuals in filling out applications or questionnaires.
π‘Inside This Career
The office administrative clerk begins each day by reviewing priorities and organizing tasks that keep business operations running smoothly. Whether working in a bank, library, hotel, or corporate office, they spend much of their time interacting with peopleβanswering questions, processing applications, collecting information, or helping customers complete transactions. A significant portion of their day involves data entry and documentation, carefully recording information, updating records, and ensuring accuracy in everything from loan applications to reservation bookings. They might spend the morning conducting interviews to gather specific information, the afternoon processing paperwork and verifying details, and periods throughout the day responding to phone calls and assisting walk-in clients.
The work environment varies considerably depending on the specialization, from the quiet, organized atmosphere of a library to the bustling activity of a hotel front desk or the professional setting of a human resources department. Office administrative clerks frequently collaborate with colleagues, supervisors, and other departments to resolve issues, share information, or coordinate services. They might work with loan officers to prepare documentation packages, assist librarians with inventory management, or support HR managers by scheduling interviews and maintaining employee files.
Technology plays a central role in daily tasks, with clerks using specialized software systems, databases, and communication tools to manage information efficiently. The pace can shift throughout the dayβfrom steady, methodical work like filing and data entry to more dynamic interactions when helping customers with urgent requests or handling multiple inquiries simultaneously. Success in these roles requires strong attention to detail, patience, and the ability to maintain accuracy while managing various responsibilities.
πCareer Progression
What does this mean?
This shows how earnings typically grow with experience. Entry level represents starting salaries, while Expert shows top earners (90th percentile). Most workers reach mid-career earnings within 5-10 years. Figures are national averages and vary by location and employer.
πEducation & Training
Requirements
- β’Entry Education: High school diploma or equivalent
- β’Experience: Some experience helpful
- β’On-the-job Training: Few months to one year
Time & Cost
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Find jobs and training programs for office admin clerks- Median salary: $39K/year
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π»Technology Skills
βKey Abilities
π·οΈAlso Known As
πSpecializations
This career includes 9 specialized roles with different focuses and compensation levels.
| Specialization | Median Pay | AI Outlook | O*NET Code | Find Jobs | Details |
|---|---|---|---|---|---|
| $47,710 | π΄ | 43-4161.00 | View details | ||
| $47,380 | π΄ | 43-4131.00 | View details | ||
| $46,210 | π΄ | 43-4199.00 | View details | ||
| $44,630 | π΄ | 43-4141.00 | View details | ||
| $41,600 | π΄ | 43-4151.00 | View details |
πRelated Careers
Other careers in office-admin
πData Sources
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