Shipping, Receiving, and Inventory Clerks
Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.
🎬Career Video
📋Key Responsibilities
- •Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
- •Requisition and store shipping materials and supplies to maintain inventory of stock.
- •Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
- •Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
- •Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
- •Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
- •Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
- •Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
💡Inside This Career
The shipping and receiving clerk manages incoming and outgoing goods—receiving deliveries, verifying shipments, preparing packages for shipping, and maintaining the inventory records that warehouses and businesses require. A typical day blends receiving with shipping. Perhaps 45% of time goes to receiving: unloading deliveries, checking against orders, documenting discrepancies, putting away goods. Another 40% involves shipping—picking orders, packing, labeling, loading outgoing shipments. The remaining time addresses inventory maintenance, documentation, and coordination with carriers.
People who thrive in shipping and receiving combine physical capability with accuracy and the organizational skills that maintaining inventory requires. Successful clerks develop efficiency in warehouse operations while building the attention to detail that catching shipment errors demands. They must balance speed with accuracy. Those who struggle often cannot maintain the pace during busy periods or find the physical demands exhausting. Others fail because they cannot maintain the accuracy that inventory control requires.
Shipping and receiving serves as the inbound and outbound logistics function for businesses, with clerks handling the goods that flow through warehouses and stockrooms. The field is fundamental to commerce and has grown with e-commerce. Shipping clerks appear in discussions of warehouse operations, logistics careers, and the workers who keep goods moving.
Practitioners cite the active work and the tangible results as primary rewards. The physical activity is preferable to desk work. The results of work are visible and immediate. The variety of shipments provides interest. The work is straightforward. The entry is accessible. The skills are transferable across industries. Common frustrations include the physical demands and the pace pressure. Many find that the lifting and moving is exhausting. The pace during peak periods is intense. The working conditions in warehouses can be uncomfortable—temperature extremes, noise. Errors in shipments create serious problems. The pay is modest for the responsibility. Career advancement is limited without additional skills.
This career requires physical capability with on-the-job training. Strong accuracy, physical stamina, and organizational ability are essential. The role suits those wanting active work and comfortable with warehouse environments. It is poorly suited to those with physical limitations, wanting career advancement, or preferring climate-controlled environments. Compensation is low to moderate, varying by industry.
📈Career Progression
📚Education & Training
Requirements
- •Entry Education: High school diploma or equivalent
- •Experience: Some experience helpful
- •On-the-job Training: Few months to one year
Time & Cost
🤖AI Resilience Assessment
AI Resilience Assessment
Low Exposure: AI has limited applicability to this work; stable employment prospects
How much of this job involves tasks AI can currently perform
Likelihood that AI replaces workers vs. assists them
(BLS 2024-2034)
How much this role relies on distinctly human capabilities
💻Technology Skills
⭐Key Abilities
🏷️Also Known As
🔗Related Careers
Other careers in office-admin
🔗Data Sources
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